ICYMI: Chapter 12: Issues and Crises

By |January 18th, 2017|

While classic principles of conflict management, issues management and crisis management still hold, social media have increased options for detection, prevention, response and [...]

CEO vs. New Hire. Who wins?

By |January 4th, 2017|

After completing a degree in English literature from Cal State Long Beach, Talia Jane headed north to the San Francisco Bay area to [...]

ICYMI: Chapter 11: Legal

By |December 13th, 2016|

Social media have been called the Wild West of the Internet, a place where participants make up the rules as they go. While [...]

Voices from the Field: Cayce Myers

By |December 6th, 2016|

Cayce Myers is an assistant professor in the Department of Communication at Virginia Tech where he teaches public relations. His research focuses on [...]

One Laptop Per Child

By |November 30th, 2016|

In 2005, Nicholas Negroponte founded the non-profit One Laptop Per Child (OLPC) organization. The organization leveraged $1 billion of investment and partnerships with [...]

ICYMI: Chapter 10: Multimedia and Mobile

By |November 14th, 2016|

Social media platforms are increasingly designed for mobile use and multimedia content. Multimedia and mobile communication are changing the very nature of interpersonal [...]

Voices from the Field: Cornelius Foote

By |November 7th, 2016|

Cornelius Foote has worked at The Miami Herald, The Washington Post, The Dallas Morning News and the Tom Joyner Morning Show. In addition to being a newspaper reporter, [...]

Intercultural Communication and Potty Talk

By |November 3rd, 2016|

Intercultural scholar Gary Fontaine has called it ‘one of the world’s most persistent intercultural challenges.’ Archaeologists study it as a cultural artifact. You [...]

ICYMI: Chapter 9: Writing

By |October 19th, 2016|

While principles of good writing apply across all media, writing for social media requires understanding both the technology and culture. Here are a [...]

ICYMI: Chapter 8: Evaluation

By |September 13th, 2016|

Digital technologies have not only expanded our options for communication, they have profoundly enhanced our ability to track and analyze social media activity. [...]